The Digital Engagement Framework

The Digital Engagement Framework is a tool to develop digital and online engagement strategies for organisations and projects. It’s a structured set of questions that provide the building blocks for a successful engagement strategy.

Download the worksheet | Download the framework

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Digital engagement in culture, heritage and the arts

A step-to-step guide to designing your digital engagement strategy, with 20+ case studies and 8 detailed example strategies.

Download the 60+ page publication in exchange for your email address:

After confirming your email address you will be redirected to a page where you can download the book. We will also include you in our regular newsletter which provides additional case studies, best practices and other resources to complement the book and your efforts. You can always unsubscribe.

Rather hardcopy? Email us to order a beautifully printed version for 30 euros plus postage and leave it strategically on a desk.

(You can also still download the (old) booklet (PDF).)

Digital engagement workshops

All our workshops and webinars are interactive and use a mix of case studies, structured dialogue, theory and exercises to help you develop your skills and experience. Participants in full-day workshops receive a certificate of accomplishment upon successful conclusion of the day.

Selected events are brought to you in partnership with organisations from around the world. Contact us to discuss the options for your organisation or event.

Date Course Location More info
3 April 2014 Full-day workshop Digital Engagement Strategy. Learn how to apply the DEF in your organisation, with Jim Richardson. London, UK SOLD OUT
8 April 2014 Crash course digital strategy at the Canadian Museum Association Conference, with Jasper Visser. Toronto, Canada More information & tickets »
9 May 2014 Full-day masterclass Digital engagement for cultural institutions. Develop your digital strategy using the DEF, with Jasper Visser. Zwolle, The Netherlands More information & tickets »
23 May 2014 Full-day masterclass Digital engagement for cultural institutions. Develop your digital strategy using the DEF, with Jasper Visser. Utrecht, The Netherlands More information & tickets »
6 June 2014 Full-day masterclass Digital engagement for cultural institutions. Develop your digital strategy using the DEF, with Jasper Visser. Rotterdam, The Netherlands More information & tickets »
18-20 June 2014 MuseumNext 2014 Conference. Meet some of our case studies at the biggest European conference on the digital side of museums. NewcastleGateshead, UK More information & tickets »

There’s a maximum and minimum number of participants for each event. Webinars have a minimum of 20 participants and a maximum of 250. Check the event page for details.